Terms & Conditions

By returning your signed Order Form, you are agreeing to the below Terms and Conditions

 

General:

- Orders will only be sent once they have been paid for in full, they will be sent via Royal Mail signed for.
- Your confetti will be sent 4- 6 weeks prior to your Wedding Day, if you require it earlier please inform me
- Store in a cool, dry place. Away from direct sunlight. Gently move the petals within the bag daily. (Full care instructions are sent with each Mix)

Bespoke Mix:
- A 50% deposit must be made at the time of returning your order form. This can be via PayPal or Bank Transfer
- Your balance is due once you have approved your Mix, this is no later than 6 weeks prior to your Wedding Day
- If at any time you change your mind regarding your colour scheme please let me know ASAP, please note if this is within 6 months of your balance due date there will be a £3 per litre fee

Off The Shelf Mix:
- Full payment must be made at the time of returning your order form. This can be via PayPal or Bank Transfer
- You have read and understand the description of our Off The Shelf Mix 

 

Postponements:
If you need to postpone your order for any other reason aside from Covid-19, the following time frames apply:
12-6 months until balance due date – no postponement fee
6-3 months until balance due date – 25% of deposit is charged as a fee
less than 3 months until balance due date – 50% of deposit is charged as a fee
Please note this will be charged at time of postponing.


Cancellations:
If you need to cancel your order the following time frames apply:
12 months until balance due date – full refund of deposit
12-6 months until balance due date – 50% refund of deposit
6-3 months until balance due date – 25% refund of deposit
less than 3 months until balance due date – full retention of deposit

Covid-19:
I hope this doesn’t happen but if you do have to postpone your wedding due to Covid-19 Restrictions your order will stand with me.
- If there is a price increase between the time of your order & your wedding, your balance will remain the same. If you increase your guest list once restrictions are lifted you will not be charged the increased rate for any additional litres, up to 5l 
- If you have ordered the Off The Shelf Mix I cannot guarantee what the mix will be like at the time of your wedding.

Please note this is applicable to 2020 & 2021 couples only, at this time.

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